Service Centre
Northpower
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For questions or help with these forms, please call customer care
0800 667 847
24 hour electricity faults & outages in Kaipara & Whangārei, call
0800 10 40 40
Service Centre

Hi, how can we help today?

Choose from our list of services to get started. You can select more than one if you have a few things to sort out.

If you have any questions or cannot see the service you want please call customer care on 0800 667 847 .

Did you know you can find more information our Trades & Developers section on our website.

Connections

New Electricity Connection

New electricity connection for residential, commercial or industrial premise.

Do you already have a builders supply on the property? If so, please call us on 0800 10 40 40 to get this changed to a new permanent supply.
Alteration to Existing Connection

Alteration to existing electricity connection for residential, commercial or industrial premise.

Alternative Energy (Solar/Wind/Battery) Connection
New Subdivision
Ball Park Estimate

Other Services

General Enquiry
Can I Get Fibre?
Visit the Northpower website to check availability and register your interest.
Safety (Temporary) Disconnection
Permanent Disconnection / Decommissions
Trees Near Lines
Cable Location Request
Working Near Lines (Close Approach) Application
High Load Transport Request
Projects that affect Northpower Network Infrastructure
New or existing network reticulation and equipment. Examples include roading projects, streetlights, development projects affecting infrastructure, Fibre alterations, Council or Government based tenders.